Senior Data Analyst & Team Lead specializing in Government Analytics and Public Sector Digital Transformation
Transforming Data into Strategic Impact
Data-driven leader with expertise in analytics, project management, and organizational transformation
Professional Philosophy
I believe in the power of data to drive meaningful change in public service. My approach combines analytical rigor with human-centered design, ensuring that complex data tells a story that leads to actionable insights and improved outcomes for communities.
Welcome to My Professional Journey
Discover how data analytics, strategic leadership, and public service excellence come together to create lasting impact
Data Analytics Expertise
Advanced proficiency in Power BI, SQL, and data visualization tools to transform complex datasets into actionable insights
Leadership Excellence
Proven track record of leading cross-functional teams and driving organizational transformation in government and private sectors
Public Service Impact
Dedicated to improving government operations and citizen services through innovative technology solutions and process optimization
What You'll Discover Here
Detailed case studies from my work with HUD, Amazon, TC Energy, and CFISD, showcasing real-world impact and measurable outcomes
Interactive portfolio samples demonstrating my expertise in Power BI dashboards, SQL optimization, and SharePoint workflows
Leadership philosophy and examples of successful team management, stakeholder engagement, and process improvement initiatives
My journey toward joining the City of Phoenix team and how my values align with the city's mission of excellence in public service
About Alisia
A comprehensive look at my career journey, values, and leadership approach
Total Impact Delivered
People Served
Years Leading Teams
Project Success Rate
From Analysis to Leadership
My journey began with curiosity about data patterns. Today, I transform complex information into strategic insights that drive organizational success.
From federal agencies like HUD to Fortune 10 companies like Amazon, I bridge technical capabilities with business objectives.
Core Values
Integrity in Action
Ethical decisions and transparency ensure data serves the greater good.
Continuous Learning
Commitment to growth in our rapidly evolving analytics landscape.
Collaborative Excellence
Best solutions emerge from diverse perspectives working together.
What Drives Me
Public Service Impact
Improving government efficiency and citizen services through innovation.
Organizational Growth
Helping organizations evolve and adapt to meet changing challenges.
Team Development
Creating environments where individuals grow and advance careers.
Leadership Philosophy
Strategic vision + people-first approach + adaptive leadership = sustainable organizational transformation
Professional Experience
Detailed case studies showcasing measurable impact across government and private sector organizations
Program Analyst
U.S. Department of Housing & Urban Development - Denver, CO
November 2023 - Present | Full-Time, 40 hours
Interactive Dashboard Development
Spearheaded the design and deployment of 12+ interactive dashboards using SQL, Power BI, and Tableau to enhance agency-wide compliance monitoring and strategic reporting capabilities. These dashboards transformed how regional offices track and analyze housing program performance.
Key Outcomes:
- • Enhanced real-time visibility into compliance status across all regions
- • Improved strategic decision-making through comprehensive reporting
- • Streamlined data analysis processes for leadership teams
Financial Forecasting & Risk Management
Delivered financial forecasts that directly shaped multi-year grant renewals and guided leadership on risk mitigation strategies. Developed predictive models to identify potential funding gaps and optimization opportunities.
Strategic Impact:
- • Informed multi-million dollar grant allocation decisions
- • Reduced financial risk through proactive mitigation strategies
- • Enhanced accuracy of long-term budget planning
IT Collaboration & Infrastructure Modernization
Partnered with IT and field teams to refine data governance protocols and standardize digital infrastructure across multiple districts, ensuring data integrity and accessibility.
Process Improvements:
- • Standardized data governance protocols across districts
- • Improved data quality and accessibility for field teams
- • Enhanced cross-functional collaboration efficiency
Technologies Used
Leadership Focus
Cross-functional collaboration with IT teams and field personnel to drive organizational data initiatives and infrastructure improvements.
Area Manager
Amazon, San Antonio, TX
December 2022 - October 2023 | Full-Time, 40 hours
Large-Scale Operations Management
Directed daily operations for a $75M distribution hub, aligning technology solutions with productivity and workforce optimization goals. Managed complex logistics operations while maintaining high safety and efficiency standards.
Operational Excellence:
- • Managed $75M distribution hub operations
- • Integrated technology solutions with workforce optimization
- • Maintained safety and productivity standards
Real-Time Analytics Implementation
Introduced real-time analytics dashboards that improved throughput by 18% and elevated decision accuracy for executive reporting. Created data-driven processes that enhanced operational visibility and performance tracking.
Performance Impact:
- • 18% improvement in operational throughput
- • Enhanced decision accuracy for executive reporting
- • Real-time visibility into operational performance
Team Leadership & Development
Mentored and supervised 50+ associates, driving performance improvements and ensuring adherence to operational KPIs. Implemented training programs that enhanced team capabilities and operational efficiency.
Leadership Results:
- • Led and developed team of 50+ associates
- • Drove performance improvements across all KPIs
- • Enhanced team capabilities through targeted training
Operational Assessment & Efficiency
Conducted operational assessments to enhance productivity, increasing efficiency by 37% through process optimization and strategic resource allocation.
Efficiency Gains:
- • 37% increase in operational efficiency
- • Strategic process optimization initiatives
- • Enhanced resource allocation strategies
Core Competencies
Scale Achievement
Successfully managed high-volume distribution operations with $75M annual throughput while maintaining operational excellence standards.
Business Analyst
TC Energy, Houston, TX
January 2022 - December 2022 | Full-Time, 40 Hours
Automated Reporting Systems Development
Designed and implemented automated reporting systems that revolutionized data processing workflows, reducing manual data entry by 40% while significantly increasing accuracy and insight delivery across the organization.
System Impact:
- • 40% reduction in manual data entry processes
- • Enhanced data accuracy and reliability
- • Improved insight delivery speed and quality
Financial Reporting Automation
Successfully automated over 20 recurring financial reports, streamlining critical business processes and freeing up valuable resources for strategic analysis and decision-making activities.
Automation Achievements:
- • Automated 20+ recurring financial reports
- • Streamlined critical business processes
- • Enhanced resource allocation for strategic activities
Strategic Budget Analysis
Conducted comprehensive trend analysis on budgets exceeding $30M, identifying significant cost-saving opportunities and providing data-driven recommendations that enhanced financial performance and operational efficiency.
Financial Impact:
- • Analyzed $30M+ in budget allocations
- • Identified strategic cost-saving opportunities
- • Delivered data-driven financial recommendations
SOX Compliance & Risk Management
Provided critical support for Sarbanes-Oxley compliance audits, implementing enhanced controls and verification processes that contributed to a 15% reduction in financial reporting discrepancies and strengthened regulatory compliance.
Compliance Excellence:
- • 15% reduction in financial reporting discrepancies
- • Enhanced SOX compliance audit support
- • Strengthened regulatory compliance framework
Technical Expertise
Key Metrics
Core Competencies
Comprehensive skill set spanning technical expertise, leadership, and strategic innovation
Advanced Analytics
Statistical analysis, predictive modeling, and business intelligence
Data Management
Database design, ETL processes, and data governance frameworks
Team Leadership
Cross-functional team management and organizational transformation
Project Management
Agile methodologies, stakeholder management, and delivery excellence
Strategic Communication
Executive presentations, stakeholder engagement, and change management
Technical Innovation
Emerging technologies, automation, and digital transformation
Skill Distribution & Impact
Data Analytics, Database Management, Technical Innovation
Team Management, Project Leadership, Change Management
Communication, Innovation, Organizational Transformation
Flagship Case Studies
Real projects with measurable business impact and visual evidence
Modernized Federal Housing Analytics Platform Serving 2.1M Families Nationwide
U.S. Department of Housing & Urban Development | 2024-2025
Key Impact Metrics
Processing Time
Families Served
Compliance Violations
Dashboard Screenshots
Scope & Scale
National housing analytics modernization across 50 regional offices serving 2.1M families
Budget: $4.2M federal technology modernization initiative
Team & Role
Senior Program Analyst & Analytics Modernization Lead
Problem Statement
Outdated federal housing systems created 60+ day delays in family assistance processing and $2.8M in compliance penalties across regions.
Technology Stack:
Enterprise Customer Success Platform Preventing $12M Annual Churn
Fortune 10 Cloud Computing Company | 2022-2023
Key Impact Metrics
Customer Churn
Early Warning
Expansion Revenue
Dashboard Screenshots
Scope & Scale
Customer success prediction platform across 75,000+ enterprise accounts
Budget: $2.8M AI/ML platform investment
Team & Role
Senior Business Analyst & ML Product Owner
Problem Statement
Enterprise cloud provider losing 28% of high-value customers annually with no predictive warning system for at-risk accounts.
Technology Stack:
Industrial IoT Platform Preventing $8.5M in Pipeline Infrastructure Failures
Fortune 500 Energy Infrastructure Company | 2022-2023
Key Impact Metrics
Maintenance Costs
Safety Incidents
Prediction Accuracy
Dashboard Screenshots
Scope & Scale
Predictive maintenance across 3,200 miles of critical pipeline infrastructure
Budget: $5.4M investment in IoT sensors and analytics platform
Team & Role
Senior Business Analyst & Predictive Analytics Lead
Problem Statement
Major energy company experiencing $12M annual costs from unplanned pipeline failures and increasing regulatory scrutiny from aging infrastructure.
Technology Stack:
Portfolio Impact Summary
Total Cost Savings
Across all projects
People Impacted
Direct beneficiaries
On-Time Delivery
Project success rate
Client Satisfaction
Post-project surveys
All data aggregated and anonymized. Client names redacted per NDA requirements.
What Makes Me Stand Apart
Real-world artifacts and proven methodologies with visual evidence
Requirements Excellence Pack
Comprehensive documentation demonstrating scope control and clarity
Tools in Action
Live screenshots of project management tools with weekly cadence integration
Proven Excellence Metrics
Requirements Traceability
Security Incidents
Days Avg Decision Cycle
Visual Artifacts Created
All artifacts based on real projects with client information redacted per NDA requirements
Leadership & Achievements
Visual stories of transformation and measurable leadership impact
Leadership Success Stories
HUD Team Transformation
From 8 to 15 members with 100% retention
2023-2024
Amazon Platform Transformation
Overcome resistance to achieve 100% adoption
2022-2023
TC Energy Crisis Resolution
Aligned 5 departments during critical infrastructure project
2021
Leadership Philosophy
Servant leadership + data-driven decisions + inclusive innovation = sustainable team success
Education & Certifications
Academic foundation and professional development that shapes my approach to data analytics and leadership
Academic Journey
Doctor of Education (EdD), Conflict Management
Abilene Christian University, Expected 2027
Currently pursuing advanced doctoral studies in conflict management, building expertise in organizational dynamics, stakeholder negotiation, and strategic resolution processes that directly enhance my leadership effectiveness in complex government environments.
Doctoral Focus Areas:
- • Organizational Conflict Resolution Strategies
- • Stakeholder Management and Negotiation
- • Leadership in Complex Systems
- • Change Management and Transformation
Master of Business Administration (MBA)
Prairie View A&M University, 2022
Advanced business education that bridged my technical expertise with strategic management capabilities. This program provided essential frameworks for organizational leadership, financial analysis, and strategic decision-making in complex business environments.
MBA Specializations:
- • Strategic Management and Planning
- • Financial Analysis and Budgeting
- • Operations Management and Optimization
- • Leadership and Organizational Behavior
Bachelor of Science, Marketing & International Business
University of Mary Hardin-Baylor, 2019
Comprehensive business foundation combining marketing strategy with global business perspectives. This interdisciplinary approach developed my analytical thinking and strategic planning capabilities that form the cornerstone of my data-driven decision making.
Core Competencies Developed:
- • Market Research and Data Analysis
- • International Business Operations
- • Strategic Marketing and Communication
- • Cross-Cultural Management
Professional Certifications
Introduction to Project Management (SkillUp by Simplilearn)
Foundational project management methodologies and best practices
Essential certification providing structured approach to project planning, execution, and monitoring that supports my leadership of complex analytics and transformation initiatives.
Introduction to Data Science (Skill Up by Simplilearn)
Data science fundamentals and analytical methodologies
Foundational certification in data science principles that enhanced my ability to apply statistical methods and machine learning concepts to government analytics challenges.
Business Intelligence Analyst (TripleTen)
Advanced BI tools and data visualization expertise
Comprehensive certification covering advanced business intelligence techniques, data modeling, and visualization strategies essential for creating executive-level dashboards and strategic insights.
Microsoft Power BI - Data Analysis Practitioner
Educate 360 Professional Training Partners, November 2024
Advanced Microsoft Power BI certification completed during my tenure with HUD, demonstrating expertise in data modeling, DAX formulas, advanced visualizations, and enterprise-level business intelligence solutions for government analytics.
Continuous Learning Commitment
Currently pursuing additional certifications
Actively working toward AWS Solutions Architect certification to stay current with evolving technology landscapes and enhance service delivery capabilities in cloud-based analytics solutions.
How Education Connects to My Professional Role
Conflict Resolution Leadership
My doctoral studies in conflict management provide advanced frameworks for navigating complex stakeholder relationships and organizational challenges in government settings.
Strategic Business Acumen
MBA training ensures that all analytical solutions align with organizational strategy and deliver measurable business value through data-driven insights.
Market-Driven Innovation
Marketing and international business background enables me to understand citizen needs and design analytics solutions that improve public service delivery.
Why "Phoenix"?
Transformation through renewal, resilience through challenge, excellence through continuous evolution
The Phoenix Philosophy
Continuous Renewal
Embrace change as growth opportunity
Resilient Leadership
Stronger through every challenge
Transformational Impact
Rising to new levels of excellence
Let's Connect
Ready to discuss how data-driven insights can transform your organization? I'd love to hear from you.
Get In Touch
Email Me Directly
alisiaboyd8@gmail.comClick to send me an email directly. I typically respond within 24 hours.
Why Connect With Me?
- Strategic insights on government analytics and digital transformation
- Proven expertise in Power BI, SQL, and cloud-based data solutions
- Leadership experience in cross-functional team management
- Commitment to ethical data practices and public service excellence